I WAS A PART OF THE PRODUCT TEAM WITH ANOTHER PRODUCT DESIGNER, PRODUCT MANAGER, VP OF MOBILE, AND NLP DEV TEAM. WE WORKED IN FULL COOPERATION. I FOCUSED ON THE RESEARCH PART AND THE IA, WIREFRAMES, CONVERSATION DESIGN, USER FLOW, USABILITY TEST AND ANALYTICS. THIS PROJECT ALONG THE APP SCHOOL WEB APP AND THE DEVICE LAUNCHED GLOBALLY ON OCT. 2022
My goal in this project was to design a learning experience for students in elementary schools. The main challenge was to design a companion app for the physical device. This app reports to students about their reading and, on the other hand, gives their parents their performance in the app according to all the relevant parameters when learning to read -
This challenge led us to 3 main goals: Build a visual interface that will facilitate the navigation experience on the physical deviceCreating value for the user by creating analytics on his reading performanceCreating an onboarding shared with the visual and audio experience
DESIGNING A MULTI CORSS DEVICE FEATURE WITH VOICE USER INTERFACE
One of the fundamental questions we asked ourselves immediately at opening the round of discussions was: Is there a relationship between a visual device, for that matter, a mobile app, and a device with a voice user interface that can be manifest a new way of experience?It was clear to us that each has its advantages in the user experience. Second, are the methods we use to design in a visual design compatible with physical and auditory design?
The Orcam device is a physical device that scans texts and reads them using OCR technology. The device also checks students' reading and transfers analytics on their reading performance to a visual monitor in the application. In addition, with the help of AI technology, the device asks the student questions about the text, and the student is supposed to answer them. The user interface of this device is mainly with the voice user interface.
The primary user of the device are students aged 8-14 who face reading or reading comprehension difficulties.
One of the fundamental questions we asked ourselves immediately at opening the round of discussions was: Is there a relationship between a visual device, for that matter, a mobile app, and a device with a voice user interface that can be manifest a new way of experience?
It was clear to us that each has its advantages in the user experience. Second, are the methods we use to design in a visual design compatible with physical and auditory design? To be able to answer these questions. We created a mind map to delve deeper into the research questions and explore them in sessions of interviews and user tests, as I will talk about it later.
In the current situation Our users have difficulty navigating a physical voice user interface
I created a map that maps behaviour made using a voice interface and those made from a visual interface.
I had no information about user behaviour with a physical device working with a voice interface. That's why we decided to create a user study that would answer some basic questions.
(1) How does a user respond to a voice device without a visual threshold?
(2) How does he perform the onboarding process?
(3) What happens when we attach a visual screen to the messages he receives from the voice interface? Will he get confused, or will it make it easier for him?
We convince the stakeholders: Develop an MVP product to conduct “Research by Design.”
The only way we could get an answer is to convince the stakeholders in our company to develop an initial prototype that will contain an onboarding experience with visual navigation for the existing device and then perform user tests.
We started by testing 7 participants with usability testing with the current device. We find some important insights about the device’s usability. We made a formative i order to identify warning lights and convince the stakeholders to perform a broader summative test on children, starting by testing 9 participants with usability testing with the current device. We find some important insights about the device’s usability.
After that, we conducted research with the help of a series of in-depth interviews to understand the needs of the user and the sub-user, who are the parents
After conducting the test, I analysed the data according to the accepted method in UX research.
After understanding where improvements need to be made, I mapped and coded the components to find repetitive behaviours.
Main research insights was
(1) A device with a voice interface works better for the user when it can be controlled with a visual app.
(2) It's better not to force users to go through tutorials during the onboarding stage
(3) Refraining from forcing users to go through tutorials during the onboarding stage is better.
According to this conclusion, we began to build the characterization of our board in this way. In the commission's centre, I placed the daily goal setter as a component that generates the improvement trend.
To be able to answer these questions. We created a mind map to delve deeper into the research questions and explore them in sessions of interviews and user tests, as I will talk about it later.
I had no information about user behaviour with a physical device working with a voice interface. That's why we decided to create a user study that would answer some basic questions.
The only way we could get an answer is to convince the stakeholders in our company to develop an initial prototype that will contain an onboarding experience with visual navigation for the existing device and then perform user tests.
We started by testing 7 participants with usability testing with the current device. We find some important insights about the device’s usability. We made a formative i order to identify warning lights and convince the stakeholders to perform a broader summative test on children, starting by testing 9 participants with usability testing with the current device. We find some important insights about the device’s usability.After that, we conducted research with the help of a series of in-depth interviews to understand the needs of the user and the sub-user, who are the parents
After conducting the test, I analysed the data according to the accepted method in UX research.After understanding where improvements need to be made, I mapped and coded the components to find repetitive behaviours. Main research insights was (1) A device with a voice interface works better for the user when it can be controlled with a visual app.(2) It's better not to force users to go through tutorials during the onboarding stage(3) Refraining from forcing users to go through tutorials during the onboarding stage is better.According to this conclusion, we began to build the characterization of our board in this way. In the commission's centre, I placed the daily goal setter as a component that generates the improvement trend.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.